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After almost 18 years, the man who built Scotiabank’s mortgage broker business retired last month. John Webster’s departure and Scotiabank’s pullback from mortgages last year left some wondering how committed the bank was to brokers and rate competitiveness.

To find out, we connected with the person stepping into Webster’s big shoes, Tracy Gomes, Senior Vice President of Real Estate Secured Lending at Scotiabank.

In this important interview, a gracious and transparent Gomes talks about how brokers fit into Scotiabank’s long-term plan, rate competitiveness, the bank’s digital eHOME channel, mortgage funding and branch relevance.

Here’s what she had to say on that and much more (key points are highlighted)...

On whether the bank's commitment to mortgage brokers has changed

The Bank of Canada is feeling tension after Tuesday's frustrating inflation data. But economists never expected great things from this report to begin with. Inflation's acceleration last month was as foreseeable as sunrise, mainly because the year-ago comparable was so unfavourable.

It's what happens this quarter that really matters. And now it gets real because Canadian and U.S. headline inflation have made no progress for six months. Moreover, challenging #base effects# are out of the way and can no longer be used as a scapegoat.

If the BoC doesn't get what it wants in the next few reports, we may shift from speculating about rate reductions to having a heart-to-heart on hikes. But that's not the mainstream expectation, so we might as well stay optimistic.

Before getting into the devilish details, here are today's latest readings:

• Headline inflation: + 3.4% (v.s 3.1% last month and 3.4% consensus)
• Avg. core inflation: +3.73% (vs. 3.67%, and up a disappointing 0.4% m/m)

Commentators blamed those aforementioned base effects for the uptick in the headline number, with gasoline prices playing a pivotal role—an inflation phenomenon felt globally, not just in Canada.

The real head-turners for the Bank were the two core measures. Markets expected them to slow. Instead, they not only rose, but prior months were revised higher. And note, "These are central tendency inflation measures totally unaffected by outlier price changes like mortgage interest," reminds Scotiabank Economics economist Derek Holt.

Predicting lower rates has become a national pastime. With millions of mortgage shoppers becoming armchair forecasters, rate-cut expectations have led to a higher-than-normal share of Canadians considering short-term mortgages.

Yet, for months, such borrowers have been frustrated by the fact that longer-term rates (e.g., 5-year terms) have fallen much quicker than 1- and 2-year rates. Well, hold on to your toques because there's finally good news on that front.

Two-year bond traders are going all-in on rate-cut bets. Exhibit A is the following chart. It shows Canada's 2-year yield, a leading indicator for BoC rates. It just made an 8-month low on Friday after failing to rebound above its 18-month average.

To some, technical analysis might seem like financial voodoo, but history doesn't lie. When the 2-year yield undershoots its 18-month moving average without a significant bounce, that's historically been a harbinger of BoC cuts within three to twelve months.

This could be the best year for mortgage investment corporation (MIC) returns in decades, at least for some of them.

That's the outlook from the head of Canada's largest residential MIC, Will Granleese, Director and Portfolio Manager at Antrim Investments. His MIC has been around for three decades, and when asked about 2024, his reply was glowing: "I see this as a golden age for private lending."

That would strike some as unintuitive—i.e., that a MIC manager is popping champagne bottles when the housing market is supposedly heading towards recession. To get some context, we caught up with Will a few weeks ago. He served up an insider's scoop on why non-institutional mortgage lending could be this year's Cinderella finance story.