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Mortgages Belong in a Financial Plan: Riley

For Alana Riley, Head of Mortgage, Insurance and Banking at IG Wealth Management, getting people into a mortgage that builds their net worth is not only her passion, it's her job. She oversees a team tasked with doing just that, so we thought a quick chat might be informative. When we spoke last week, she filled us in on how IG now approaches mortgages. We also got the latest on the firm's nesto partnership.

For Alana Riley, Head of Mortgage, Insurance and Banking at IG Wealth Management, getting people into a mortgage that builds their net worth is not only her passion, it's her job.

She oversees a team tasked with doing just that, so we thought a quick chat might be informative. When we spoke last week, she filled us in on how IG now approaches mortgages. We also got the latest on the firm's nesto partnership.

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Broker Batphone: Marathon's Concierge Service Answers the Call

📰Also in this edition... • Mortgage Command Centre Upgrades • Mortgage Bytes Like every other broker lender, Marathon Mortgage already had business development managers. But that wasn't enough, so it decided to launch a "Broker Concierge" this week.
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Also in this edition...
• Mortgage Command Centre Upgrades
• Mortgage Bytes

Like every other broker lender, Marathon Mortgage already had business development managers. But that wasn't enough, so it decided to launch a "Broker Concierge" this week.

You don't have access to this post on MortgageLogic.news at the moment, but if you upgrade your account you'll be able to see the whole thing, as well as all the other posts in the archive! Subscribing only takes a few seconds and will give you immediate access.

This post is for MLN Pro subscribers only

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Rent Payment Reporting: A Boost for Credit Scores, Landlords and Lenders

The government is on a mission to help renters get more credit. It plans to do that by incorporating rental payments into credit reports. They say the move will help more renters qualify for mortgages. But there are several other implications, and this won't be an overnight Cinderella story. We're told it could be a long haul from Ottawa's announcement to real-world widespread results. MLN spoke with Sue Hutchison, President and CEO of Canada's largest credit bureau (Equifax Canada), for a sne

The government is on a mission to help renters get more credit. It plans to do that by incorporating rental payments into credit reports.

They say the move will help more renters qualify for mortgages. But there are several other implications, and this won't be an overnight Cinderella story. We're told it could be a long haul from Ottawa's announcement to real-world widespread results.

MLN spoke with Sue Hutchison, President and CEO of Canada's largest credit bureau (Equifax Canada), for a sneak peek at how this change could play out.

You don't have access to this post on MortgageLogic.news at the moment, but if you upgrade your account you'll be able to see the whole thing, as well as all the other posts in the archive! Subscribing only takes a few seconds and will give you immediate access.

This post is for MLN Pro subscribers only

Subscribe now

NEW: Mortgage Command Centre

MLN is thrilled to unveil the beta premiere of our most exciting tool yet: Mortgage Command Centre (MCC). The Mortgage Command Centre is a pilot's cockpit for anyone navigating Canada's mortgage market. Use it to quickly monitor rates, housing, and economic trends, and create data-based content that wows clients and referral sources. MLN Pro members now have the superpower ability to: #1 - Monitor key market barometers all on one page Watch multiple indicators for trends that may persist. G

MLN is thrilled to unveil the beta premiere of our most exciting tool yet: Mortgage Command Centre (MCC).

The Mortgage Command Centre is a pilot's cockpit for anyone navigating Canada's mortgage market. Use it to quickly monitor rates, housing, and economic trends, and create data-based content that wows clients and referral sources.

MLN Pro members now have the superpower ability to:

#1 - Monitor key market barometers all on one page

Watch multiple indicators for trends that may persist. Get a better sense of where rates or housing are going—beyond just the short term.

#2 - Share charts

MLN Pro members are free to copy the MLN charts for personal use or use in customer emails, public-facing content, social media or marketing. Sharing charts and data is subject only to attribution and the reasonable limitations below.

Pro tip: Click on a legend value to hide that data in the chart.

#3 - Download data

MLN Pro members can click the three dots and download MLN data for personal use (e.g., in their own charts or analysis).

Note: Third-party data (that which is attributed to a source) may not be used without that source's direct permission.

#4 - Ask the AI for help

What if you want a chart that doesn't exist?

Ask the AI to create it!

For example, in this box...

...try copying and pasting these instructions, for example:

  • Create a new line chart with two lines: one line for ‘2yr Bond’ in red and one line for ‘Prime’ in light blue.
  • Use the “Date” column for the X-axis and strip any spaces in the date column before performing any operations on it.

  • Show monthly data from October 2011 to the most recent data.
  • Display the chart tooltip with the date format MMM YYYY.
  • Make the Y-axis label read “Rate %”.
  • Do not show a label on the X-axis.
  • Show only whole number years on the X-axis, such as 2009, 2010, 2011, et cetera.
  • Do not show points on the chart lines.
  • Put the legend on the bottom of the chart.
  • Make the most recent date appear on the X-axis.
  • Make a large chart title that says “2yr Bond vs. Prime Rate” and then show a subtitle right below it that says “Canada's two-year bond yield vs. the prime rate”.

It should build you a chart that looks like this, which you can copy or download data from.

Pro tip: The AI requires precise instructions to generate charts. The above bullets can be used as a template. Here are all the fields we have data on.

Since this is a beta, any feedback, good, bad, or ugly, is much appreciated. Among the many things we're working on are adding more Bank of Canada metrics and creating the ability to customize your own dashboard.

Reminders

  1. All charts are monthly, but many of the most recent values are changed multiple times a week as new data comes in. For example, bond yields and mortgage rates are refreshed at the end of each day. CPI, home price and unemployment data are refreshed monthly as they are reported. Bookmark this page and check in regularly for the latest updates.
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  2. When using MLN charts and data, we kindly ask they be attributed to "MortgageLogic.news" and linked to https://www.mortgagelogic.news if shared online.
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  3. MCC data and charts are available only to current Pro members on a revokable license and are subject to the standard terms of service, which may change. Among other thing, those terms forbid:
    • sharing or publishing of raw data — other than the most recent values — on other websites
    • providing data access to non-MLN members
    • charging others for MLN data, directly or indirectly, without MLN's specific written consent
    • use of third-party data without the direct permission of that party.
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  1. The MCC replaces MLN's prior Mortgage Market Database, which will be retired on June 1.

Just warming up

Today, MLN is unboxing MCC phase I. But many more data goodies are still to be unwrapped, so stay tuned.

The goal of this tool is to give you an ace up your sleeve for trend-spotting and generating applause-worthy insights.

In the meantime, if there's a critical national stat or graph you can't live without, shoot us a message in the comments below. We might be able to whip it up. Odds are, it's on our to-do list anyhow.

Remembering Wayne Strandlund: a MIC Pioneer Who Bet on Integrity

A year ago, we lost Wayne Strandlund, an alternative mortgage innovator and one of the finest men I've met over my 17 years in the mortgage business. MLN doesn't do many remembrance stories, but Wayne deserves remembering because of what his life teaches. Here is his story. It doesn't do Wayne Strandlund justice to call him a shrewd businessman and trailblazer in Canada's mortgage industry. His business methods reflected a commitment to his customers and investors that went well beyond the norm

A year ago, we lost Wayne Strandlund, an alternative mortgage innovator and one of the finest men I've met over my 17 years in the mortgage business. MLN doesn't do many remembrance stories, but Wayne deserves remembering because of what his life teaches. Here is his story.


It doesn't do Wayne Strandlund justice to call him a shrewd businessman and trailblazer in Canada's mortgage industry. His business methods reflected a commitment to his customers and investors that went well beyond the norm.

Wayne's journey began humbly as a farm boy in Saskatchewan. His path led him to Victoria, B.C., where he established himself as a realtor in 1968 and a mortgage broker in the 1970s, long before these professions reached their heydeys.

As a mortgage broker, he saw the need for alternative lending, so he founded a tiny boutique lender. That modest private financing venture would later become one of Canada's most respected mortgage investment corporations (MICs), Victoria-based Fisgard Asset Management.

Through his 50 years of stewardship, Fisgard grew to become a $272 million MIC. Wayne ensured it never lost money for its investors, even in the hard times of 2010/11 when more than 1 in 10 of its mortgages were in arrears. He refused to take management fees for three years after the financial crisis to ensure his investors got sufficient returns.

"He just said, 'You know what? We wrote these mortgages, and our investors shouldn’t suffer',” recalls his daughter Hali Noble, a managing director at Fisgard and former Mortgage Professionals Canada Chair.

For a man like Wayne, it was more important that investors retain their trust in Fisgard than to make more money. Reputation superseded everything else, he felt, because you could never get it back if you lost it.

His dedication to the business was almost mythical. “He always put the investors first, ahead of himself and sometimes even ahead of family,” Hali recalls. And Wayne didn’t rest on his accomplishments, preferring to work hard until the end and protect what he built for the next generation.

“The business was ours to lose,” he often said, and service was a passion. "He wanted us three deep in every position at the company,” Hali explains. The reason was simple: Wayne felt turnaround times were core to customer satisfaction.

Approval and closing efficiency were vital to him for two reasons. One, over 90% of Fisgard's loans were—and are—sourced through mortgage brokers, who need prompt solutions to maintain their reputations with clients. And two, as a former broker, he understood what quick response times mean to end borrowers nervous about the financing process.

Wayne's lending philosophy was simple. Lend against high-quality, marketable real estate with a big enough equity buffer to protect the fund. “He would say, ‘Hali, would you be happy to own this place nine months from now?" she remembers. "What about our investors? Would they want to own it?’”

He thought about every deal from that perspective first. It was “always about the real estate.”

Wayne’s bigger-picture view was that real estate can’t lose long term. “I don't care what you do; just be part of the dirt,” he told his kids. "Everyone needs a place to live, and as long as your fingers are in the dirt, you'll always have opportunity.”

In 1981, Hali—then 11—recalls her father building a hotel in Fort St. John. The project flopped, and Wayne lost almost everything. He owed $1.8 million to investors and had no way to repay it. Instead of declaring bankruptcy like many other lenders during this era of 20%+ rates, the family moved into his mother’s basement. He lived there for six years until he could pay back every cent of that loss to investors. 

That was the code of honour Wayne lived by, and “Some of those investors are still with us to this day,” Hali notes. 

Over almost half a century, Wayne ensured his company never defaulted on a single distribution to shareholders. Nor did he ever decline a routine redemption request from investors, even when the market bottom was falling out.

Wayne and family

Wayne was an enthusiastic mentor who loved to write and share knowledge—case in point: this checklist I've referred to over the years which helps would-be investors size up a MIC.

He also wasted no opportunity to educate people on the business, and this author owes much of his MIC knowledge to him and our discussions over the years.

Another example of Wayne's education focus was starting the “Supersaver” program. It was created to help kids understand compound interest. They'd receive a 5-year investment in Fisgard and could log in and watch their investment grow over time.

And then came Wayne's legendary community involvement, which is far too great to list here (see this list). It ranged from Chancellor of Royal Roads University to supporting the Victoria Symphony, fighting for indigenous groups, and establishing scholarships for Matis students. Wayne supported arts and culture and countless sports teams in Victoria. A notorious benefactor, Wayne donated millions, reportedly departing this world with only $60,000 in his bank accounts. Everything else he invested in his family or donated. 
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Wayne was a man who believed in keeping his word, and not just 99% of the time. 100% of the time. He felt that being someone you could always count on and living life above board would always pay off in the end.

Today, Fisgard is still a family business run by his three kids, Hali, Jason, and Rafer. To know them is to know that their dad's straight-shooting approach to life and business rubbed off.

Wayne Strandlund devoted his energy and resources to improving the lives of borrowers, investors, partners, family and people who never even knew him. In the process, he elevated Canada’s non-institutional mortgage sector to a new level. As Hali put it, “He believed that good karma all comes back to you in life.” And he wanted to end on the positive side of that ledger.

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