Tracy Gomes Lays Out the Blueprint for Scotiabank's Mortgage Future

After almost 18 years, the man who built Scotiabank’s mortgage broker business retired last month. John Webster’s departure and Scotiabank’s pullback from mortgages last year left some wondering how committed the bank was to brokers and rate competitiveness.

To find out, we connected with the person stepping into Webster’s big shoes, Tracy Gomes, Senior Vice President of Real Estate Secured Lending at Scotiabank.

In this important interview, a gracious and transparent Gomes talks about how brokers fit into Scotiabank’s long-term plan, rate competitiveness, the bank’s digital eHOME channel, mortgage funding and branch relevance.

Here’s what she had to say on that and much more (key points are highlighted)...

On whether the bank's commitment to mortgage brokers has changed

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